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Sports Programme Officer

Trinity College Dublin
Published
March 12, 2019
Location
Dublin
Job Type

Description

  • Post Status:    Specific Purpose Contract ( Approx 1 year)
  • Department/Faculty: Department of Sport and Recreation
  • Location:         Sportsjobs Centre
  • Reports to:      Sports Business Development Manager
  • Direct Reports ( if  any): Occasional staff (camp leaders etc) for programme delivery
  • Salary Range:   Appointment will be made on the Executive 3 (Schedule B) salary scale at a point in line with Government policy (€34,285 to €42,035). Please note: New Entrants to the Public Sector will be appointed at the 1st point of the scale.
  • Hours of Work:  37 hours per week
  • Closing Date:     12 Noon on Tuesday 19th March

Post Summary:

The post will involve the planning, coordination and organisation of the existing programmes and future programmes which link to the Sports Department Strategy for Sport and the University Strategic Plan. The aim of the role is to maximise the sports facility capacity by increasing the number of people who participate in the Sports programmes and to offer an extensive range of programmes and activities that serve the various needs of the members and non-members, the college community, corporate company’s and school groups, in a safe and enjoyable environment. The post holder will work as part of the team in Trinity Sport, covering the areas of indoor and outdoor sports facilities, operations and supervision. Income generation and cost effectiveness is an important aspect of this role.

Background to the Post

Trinity College opened a sports centre in 2007 and has been successful in attracting over 70% usage by the student population and a range of other groups, such as staff, graduates, public and community groups. Trinity also operates outdoor sport facilities on and off the campus at Santry Sports Grounds and the Iveagh Grounds. The excellent facilities are complimented by a motivated and talented team who run a number of sports programmes. However as the sports facility usage and programmes have grown and become more diverse there is clear need to respond to the increasing demands and the prevailing economic conditions require greater focus on income generating programmes and projects. The post of Sports Programmes Officer offers an opportunity to work in a team interacting with students, staff, graduates and members of the public across the range of facilities indoor and outdoor. This role will involve liaising with operations and administration teams. The role may change in line with the departmental staffing plan and/or in response to the business needs and/or strategic goals for sport.

Principal Duties of the Post

Coordination and planning of courses and programmes

  • Climbing Wall
  • Swimming Pool
  • Indoor and outdoor sports events
  • Children’s activities ( including sports camps, birthday parties, tennis lessons, swimming lessons and climbing)
  • School tours
  • Special events and projects, and cooperate bookings
  • Group and individual bookings. Events/contact point
  • Classes and course arrangements

Staffing arrangements

  • Cover and timetabling of casual staff
  • Recruitment, management and motivation of casual staff
  • Training and Garda vetting where applicable

General

  • Enforcement of booking procedures for indoor areas such as climbing wall, pool, sports halls, and outdoor areas for events.
  • To liaise with sports staff to prepare the centre for bookings/events and maintain facility Reporting and booking functions via Gladstone MRM and other IT software
  • Evaluation and review of programmes and subsequent developments
  • Assisting with advertisements and promotional work.
  • Logistics and equipment needs
  • Implementing buildings security and safety of users
  • Representation for Sports Department where required
  • Budgeting and income generation reports
  • Handling of cash; cash register/ computer till/bookings

Customer Care and Safety

  • Health, Safety and risk assessment procedures and supervision
  • Ensuring a high standard of customer care and member services
  • Meet and greet customers, communication with customers
  • Dealing with customer queries, comments and complaints. Liaise with Marketing and Member Services Officer
  • Policy- child protection/garda vetting, code of ethics, codes of conduct
  • To carry out any other duties that may be required appropriate to the grade and nature of the post deemed by the Head of Sport and /or his/her nominee.

Person Specification

Qualifications

  • The person should have achieved a nationally recognised qualification in business, sports development and/or sport and recreation.

Knowledge & Experience (Essential & Desirable)

  • At least 1 years supervisory level within business, sports development or the leisure and recreation industry is essential
  • High customer care and safety standards is essential
  • Supervisory skills and the ability to delegate, lead a team and be part of a team is essential
  • Experience in the organisation of programmes and operations of an indoor or outdoor sports facility is desirabl
  • Experience in event management is desirable
  • An interest in sport, health and fitness is desirable
  • Awareness of current standards, issues and trends in the sports and leisure industry is desirable
  • Knowledge of digital marketing is desirable

Skills & Competencies

  • Conscientious and motivated; is self-motivated, accurate in their work, ensures details are completed and has the ability to motivate others.
  • Excellent interpersonal skills and a pleasant friendly manner are essential.
  • Excellent organisational and communication skills are essential
  • The ability to multitask is essential
  • Excellent IT skills are essential
  • Resourceful: Can work under own initiative, ability to find information/advice and can problem solve is essential
  • The ability to generate new revenue streams is essential
  • Experience with membership database systems (such as MRM) would be desirable.

Benefits

  • Free use of the sports facilities (in own leisure time)
  • Supportive of further training and conference attendance where applicable
  • University annual leave and standard benefits

Additional Information

Information on Pension entitlements  and the Selection Process for this role  and on Trinity College and its sporting  facilities is available  here

Equal Opportunities Policy

Trinity is an equal opportunities employer and is committed to employment policies, procedures and practices which do not discriminate on grounds such as gender, civil status, family status, age, disability, race, religious belief, sexual orientation or membership of the travelling community. On that basis we encourage and welcome talented people from all backgrounds to join our staff community  More information is available here

How to Apply: Applicants should submit a full Curriculum Vitae to include the names and contact details of 3 referees (including email addresses), together with a cover letter (1x A4 page) that specifically addresses the application procedure set out above.

APPLICATIONS WILL ONLY BE ACCEPTED BY E-RECRUITMENT: Please click Here 

If you have any application queries, please contact: Aidan Fitzgerald Human Resources, House No. 4, Trinity College Dublin, the University of Dublin Tel: +353 1 896 1893 Email: fitzgea9@tcd.ie

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